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What is the difference between performance feedback and diagnostic feedback?
Performance feedback focuses purely on performance--did the salesperson achieve his or her performance goals? It is not nearly as useful to the salesperson as diagnostic feedback, which provides information about what someone is doing right and is doing wrong. Diagnostic feedback improves performance over the long run, while performance feedback is more short-term oriented.
Arachnophobia
An intense and irrational fear of spiders and other arachnids, leading to avoidance or distress at the thought or sight of them.
Obsession
Persistent, intrusive, and unwanted thoughts that cause distress or anxiety.
Compulsion
An irresistible urge to behave in a certain way, especially against one's conscious wishes.
Delusion
A false belief held with strong conviction despite superior evidence to the contrary, often occurring as a symptom of a psychiatric disorder.
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