One Way to Define the Speaking-Listening Differential Is to Say

question 30

Multiple Choice

One way to define the speaking-listening differential is to say:

• A) active listening makes better speakers
• B) customers can listen to words at a rate more than five times as fast as the rate at which the salesperson can speak
• C) lose lips sink ships
• D) speaking divided by listening equals communication
• E) articulation equals listening divided by speech rate

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Definitions:

Average Total Cost

The average expense for each unit of output, calculated by dividing the overall production cost by the total number of units produced.

Average Fixed Cost

The cost that remains constant per unit of output as total production increases or decreases.

Minimum Point

The lowest point on a curve, often related to economic graphs such as cost curves, indicating the least quantity of cost or effort.

Marginal Cost

The additional cost incurred from producing one more unit of a product or service.