Which of the Following Statements Is Good Advice for Salespeople

question 49

Multiple Choice

Which of the following statements is good advice for salespeople concerned about using proper facial expressions as nonverbal communicators?

• A)Nothing creates rapport like a smile.
• B)Refrain from blushing during the presentation.
• C)Facial expressions should be natural not rehearsed.
• D)Facial reactions are typically easy to manage.
• E)All of the above statements are good advice for salespeople.

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Definitions:

Useful Action

Any activity that leads to achieving a specific, beneficial outcome or goal.

Creative Process

The series of thoughts and actions involved in generating innovative ideas or solutions.

Achieving Goals

The act of setting, pursuing, and accomplishing objectives, often through specific, measurable actions.

Csikszentmihalyi

Mihaly Csikszentmihalyi, a psychologist known for his research on flow, a state of optimal experience where individuals are fully immersed and engaged in an activity.