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Ross was amazed at what he thought was the rudeness of his interviewer. This guy was the third person he had interviewed with for a position with this company, and he had mocked Ross and seemingly tried to embarrass him. What Ross didn't realize was that he was in a(n) _____ interview.
Strategy
A plan of action designed to achieve a long-term or overall aim, often involving the deployment of resources and decision-making processes.
Switching Costs
The costs that a consumer or company incurs as a result of changing from one supplier, product, or system to another.
Entry Barriers
Obstacles that make it difficult to enter a particular market or industry, which may include high startup costs, strict regulations, or strong competition.
Loyalty Programs
Marketing strategies designed to encourage customers to continue to shop at or use the services of businesses associated with each program.
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