The Buyer for the Motel Chain Told the Interface Carpet

question 1

Short Answer

The buyer for the motel chain told the Interface carpet salesperson who was selling carpet made of corn instead of petroleum-based nylon, said, "I just have to believe that if I need replacement carpet tile down the road that Interface will not have them because this is some kind of environmental fad." The Interface carpet salesperson responded, "I can assure you the product is not a fad. Interface would not have invested millions of dollars in perfecting this technology if it were a fad." Why is the use of direct denial imprudent in this situation?

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Definitions:

Criticisms

Critical evaluations or analyses aimed at identifying faults or areas of improvement.

Social Stratification

The hierarchical arrangement and classification of individuals and groups in any given society, often based on wealth, race, education, and power.

Blau

Likely refers to Peter M. Blau, a sociologist known for his work on social structure and interpersonal dynamics.

Structural Mobility

The movement of individuals or groups within or between social strata in a society due to changes in the economy, societal norms, or other structural factors.