Building,keeping,and Growing Profitable Relationships by Delivering Customer Value and Satisfaction

question 149

Multiple Choice

Building,keeping,and growing profitable relationships by delivering customer value and satisfaction is called ________.

• A) customer lifetime value
• B) customer perceived value
• C) customer relationship management
• D) database marketing
• E) societal marketing

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Definitions:

Marsha Linehan

An American psychologist known for developing Dialectical Behavior Therapy (DBT), which is used to treat borderline personality disorder and other mental health disorders.

Expanded Behavior Therapy

A broad approach to behavioral therapy that incorporates cognitive, affective, and physiological techniques.

Mindfulness-Based Cognitive Therapy

Mindfulness-Based Cognitive Therapy (MBCT) combines cognitive behavioral techniques with mindfulness strategies to help people better understand and manage their thoughts and emotions to reduce mental distress.

MBCT

Mindfulness-Based Cognitive Therapy, a psychological therapy designed to aid in preventing the relapse of depression, specifically in individuals with major depressive disorder.