The Purpose of a Training Program for Salespeople Is to Teach

question 131

Multiple Choice

The purpose of a training program for salespeople is to teach them about all of the following EXCEPT ________.

• A) customers' buying habits
• B) customers' buying motives
• C) the company's main competitors
• D) the company retirement benefits
• E) the company's organizational structure

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Definitions:

Unconscious Thoughts

Mental processes that occur without conscious awareness, influencing feelings, actions, and decisions in ways that are not fully apparent to the individual.

Psychoanalytic Techniques

Methods used in psychoanalysis to explore the unconscious mind and resolve deep-seated psychological conflicts.

Self-Esteem

Self-esteem refers to the perception and evaluation of one's own worth, including feelings of confidence and respect for oneself.

Free Association

A psychoanalytic technique in which a patient says whatever comes to mind without censorship, used to explore unconscious thoughts and feelings.