Which Step in the Sales Process Is Most Focused on Ensuring

question 147

Multiple Choice

Which step in the sales process is most focused on ensuring customer satisfaction and repeat business?

• A) proper approach
• B) professional presentation
• C) handling objections
• D) qualifying prospects
• E) follow-up

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Definitions:

Ear Lobe

The lower, fleshy, outer portion of the ear, often where earrings are worn.

Angle of the Jaw

The external angle formed by the junction of the lower edge of the mandible and the posterior edge, near where the jawbone curves upwards towards the ear.

Craniosynostosis

A congenital condition where one or more of the fibrous sutures in an infant's skull prematurely fuses by turning into bone, affecting skull and brain growth.

Fontanels

Soft spots on a baby's skull where the bones haven't fused together yet, allowing for growth of the brain and skull.