Marlene Ang Is a Member of the Sales Force at Urban

question 6

Multiple Choice

Marlene Ang is a member of the sales force at Urban Fashions,a clothing manufacturer.Marlene is preparing for a first meeting with a wholesaler who is a potential customer.Marlene is learning as much as she can about the wholesaler's organization.Marlene is in the ________ step of the personal selling process.

• A) prospecting
• B) qualifying
• C) preapproach
• D) approach
• E) handling objections

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Definitions:

Satellite Phone

A type of mobile phone that connects to orbiting satellites instead of terrestrial cell sites, useful in remote areas where cell service is not available.

Al-Qaeda

An international Islamist extremist terrorist network responsible for several attacks, including the September 11 attacks in the United States.

Interpersonal Communication

The exchange of information, feelings, and meanings between two or more people through verbal or non-verbal methods.

Government Concessions

Government concessions are compromises or allowances made by a governing body toward a dissenting group or population, often in response to demands made through protests or negotiations.