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________ Is the Process of Comparing the Company's Products and Processes

question 19

Multiple Choice

________ is the process of comparing the company's products and processes to those of competitors or leading firms in other industries to find ways to improve quality and performance.


Definitions:

Manufacturer

An individual or company that makes goods or products from raw materials by using various forms of labor, machinery, and equipment.

Safe Product

A product that has been designed and manufactured to minimize any risks of harm or injury to users.

UCC

Short for the Uniform Commercial Code, it is a comprehensive set of laws governing all commercial transactions in the United States.

Express and Implied Warranty

Guarantees that a seller makes about the condition, functionality, or performance of goods or services; express warranty being explicitly stated and implied warranty being presumed by law.

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