You Should Use the Direct Organizational Plan When You

question 72

Multiple Choice

You should use the direct organizational plan when you

• A)are not able to grant a customer's request.
• B)expect resistance and must persuade someone to do what you ask.
• C)must describe situations that are delicate or confidential.
• D)are explaining an important decision that will adversely affect the reader.
• E)are conveying routine information in which the reader is interested.

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Definitions:

Employee Responsibility

Obligations and duties that an employee is expected to perform and adhere to in their professional role.

Professional Image

The perception held by others of an individual's competence, character, and abilities in a professional setting.

Medical Office

A facility where health care providers conduct examinations, consultations, and treat patients.

Complimentary Closing

The polite concluding phrase in a letter before the signature, such as "Sincerely" or "Best regards."