Which of the Following Is a Guideline for Responding Effectively

question 14

Multiple Choice

Which of the following is a guideline for responding effectively to rumours and negative information in a social media environment?

• A) Limit your online presence to prevent online attacks and malicious campaigns.
• B) Assume that a positive reputation still needs to be diligently guarded and defended.
• C) Respond to each and every rumour or piece of negative information that appears in social media.
• D) Wait until a negative situation occurs to engage with customers in a social media environment.

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Definitions:

Carbon Dioxide

A colorless, odorless gas produced through cellular respiration and combustion, utilized by plants in photosynthesis to produce oxygen.

Sinusitis

Inflammation of the cranial sinuses in the head.

Otitis Media

An inflammation of the middle ear, typically associated with fluid buildup and often causing earache and temporary hearing loss.

Bronchitis

An inflammation of the lining of the bronchial tubes, which carry air to and from the lungs, often resulting in coughing and difficulty breathing.