Which of the Following Is a Guideline for Responding Effectively

question 47

Multiple Choice

Which of the following is a guideline for responding effectively to rumours and negative information in a social media environment?

• A) Limit your online presence to prevent online attacks and malicious campaigns.
• B) Use RSS feeds, automated reputation analysis, and other technologies to listen to what people are saying.
• C) Respond to each and every rumour or negative information that appears in social media.
• D) Wait till a negative situation occurs to engage with customers in a social media environment.

---

Definitions:

Remedy Deficiencies

To correct or make up for shortcomings or deficiencies.

Ineffective Managers

Individuals in managerial roles who fail to generate desired outcomes, often due to lack of skills, poor communication, or inability to adapt to change.

Experience of Flow

A mental state in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and enjoyment in the process.

Strengths-Based Leadership

A leadership approach focusing on identifying and maximizing the individual strengths of team members to improve organization performance.