Examlex
Small business service organizations that are patterned after the Agricultural Extension Service are known as
Citizenship Behavior
Voluntary and discretionary actions performed by employees that are not part of their formal job requirements but contribute to the organization's success.
Display Rule
Socially constructed norms that dictate the appropriate emotional expressions in various social situations.
Mood
A temporary state of mind or feeling that can influence an individual's behavior and perception of the world around them.
Emotional Intelligence
The ability to understand, manage, and articulate one’s feelings, as well as to conduct relationships with others in a careful and empathetic manner.
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