________ Involves Trained Observers Posing as Consumers and Shopping at Company

question 13

Multiple Choice

________ involves trained observers posing as consumers and shopping at company - or competitor-owned stores to collect data about customer-employee interaction and other marketing variables.(Choose the best answer. )

• A)Personal observation
• B)Structured observation
• C)Mystery shopping
• D)Contrived observation

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Definitions:

Profile-Of-A-Surface Tolerance

A geometric dimensioning and tolerancing (GD&T) specification that controls the form, orientation, and location of surfaces within a specified tolerance zone.

All Around Symbol

A graphical symbol indicating that a geometric tolerance or feature applies to all surfaces all around the part.

Feature Control Frame

A border or structure in technical drawings that contains symbols and specifications to describe the geometric tolerances for controlling the form, orientation, location, and profile of a feature.

Profile Of A Line

A detailed description or measurement of the variation or deviations of a line from its nominal shape on a surface.