Printer Press Prestige, a Publishing Company, Conducted an Internal Survey

question 30

Multiple Choice

Printer Press Prestige, a publishing company, conducted an internal survey on employee satisfaction. The results indicated that a majority of its support staff considered their jobs to be monotonous. In order to change this, management decided to combine the job duties of assistants, typists, and file clerks into a single job that requires all three kinds of work. Which technique of job design did this move constitute?

• A) job analysis
• B) job review
• C) job identification
• D) job evaluation
• E) job extension

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Definitions:

Optimism

The tendency to hold a hopeful and positive outlook towards future outcomes.

Critical Life Event

A significant occurrence that has a profound impact on an individual's life and perspective.

Balanced Processing

Involves objectively analyzing and evaluating relevant information before making a decision, ensuring a fair and unbiased approach.

Optimism

The inclination to look at the more favorable side of events or conditions and to expect the most favorable outcome.