Anything That Encourages People to Talk Favorably About an Organization

question 65

True/False

Anything that encourages people to talk favorably about an organization may be effective word-of-mouth promotion.

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Definitions:

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a handbook used by healthcare professionals as the authoritative guide to the diagnosis of mental disorders.

Diathesis-stress Model

A psychological theory that explains behavior as both a result of biological and genetic factors ("diathesis") and life experiences ("stress").

Psychopathology

A sickness or disorder of the mind.

Daily Functioning

The ability of an individual to perform normal daily activities, such as eating, bathing, dressing, paying bills, and socializing.