Which of the Following Assessments of Electronic Retailing Is Most

question 342

Multiple Choice

Which of the following assessments of electronic retailing is most accurate?

• A) Electronic retailing has two major advantages over traditional businesses: simplicity and very low start-up costs.
• B) One of the reasons electronic retailing firms have been so successful has been their ability to deal with customer complaints and provide personalized services more efficiently than traditional firms.
• C) Traditional retailers seldom find much success when they attempt to incorporate online selling into their businesses.
• D) The line between electronic retailing and traditional retailing is blurring as traditional retailers go online.

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