The Term Focused Processes Refers to the Quest for Increased

question 19

True/False

The term focused processes refers to the quest for increased efficiency, whether in goods or services, that results from specialization.

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Definitions:

Expand Into

A strategy or action by a company to enter new markets, areas, or fields in order to grow its business and reach.

High-end CRM

Customer Relationship Management software that offers advanced features and functionalities targeted at businesses with complex needs.

Analytical CRM

A component of customer relationship management focusing on analyzing customer data and behaviors to improve business relationships.

Customer-touching Applications

Software applications, often part of CRM systems, that allow customers to directly interact with a company's services or its information.