Which of the Following Statements Is False

question 40

Multiple Choice

Which of the following statements is false?

• A)Quality dimensions are easy to measure for tangible goods,while they are difficult to measure for services.
• B)Many dimensions of service quality are similar to the dimensions of quality for tangible goods.
• C)Some firms still have a poor understanding of quality and quality management.
• D)All of these are false.

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Definitions:

Income Elasticity

A measure of how much the demand for a good or service changes in response to a change in consumers’ income.

Normal Good

A type of good for which demand increases as consumer income rises, and decreases as consumer income falls.

Income Elasticity

Income elasticity of demand measures how much the quantity demanded of a good changes as consumer income changes.

Low-quality Beef

This refers to beef that does not meet certain standards of texture, flavor, or nutritional value.