Service Process Redesign Can Be Categorized into All EXCEPT Which

question 44

Multiple Choice

Service process redesign can be categorized into all EXCEPT which of the following types?

• A)Eliminating non-value adding steps.
• B)Shifting to self-service.
• C)Delivering direct service.
• D)Separating services.
• E)Redesigning the physical aspect of service processes.

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Definitions:

Pathologists

Medical specialists who examine tissues, blood, and other body fluids to diagnose diseases and determine the cause of illness or death.

Internists

Medical doctors specialized in internal medicine, focusing on the diagnosis, treatment, and care of adults across a wide range of conditions and diseases.

Podiatrists

Podiatrists are healthcare professionals specializing in diagnosing, treating, and managing conditions and disorders of the foot, ankle, and lower extremity.

Otorhinolaryngology

A medical specialty focused on the treatment of conditions affecting the ears, nose, and throat (ENT) as well as related structures of the head and neck.