Examlex
The second step of the marketing research process is to ________.
Communicating Bad News
The delicate process of delivering unfavorable or disappointing information in a way that minimizes negative impact.
Message Shortness
The practice of making communications brief and to the point, often to improve clarity or efficiency.
Negative Messages
Communication that conveys a refusal, rejection, or other unpleasant news in a tactful and considerate manner.
Buffer
A neutral opening statement in an indirect negative message that establishes common ground with the reader without revealing the main idea.
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