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Which of the Following Was Designed by Kaplan and Norton

question 43

Multiple Choice

Which of the following was designed by Kaplan and Norton in an effort to align performance measures with strategic plans and goals?


Definitions:

Internals

Individuals who believe they can control their lives and outcomes through their own efforts, reflecting an internal locus of control.

Coronary-prone Behavior Patterns

Personality traits and behaviors, such as hostility and urgency, which have been linked to an increased risk of heart disease.

Self-efficacy Expectations

The belief in one's ability to execute behaviors necessary to produce specific performance attainments, influencing how one feels, thinks, and acts.

Psychological Hardiness

A personality trait characterized by resilience and the ability to endure stressful situations, often associated with a positive outlook in challenging conditions.

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