A Charge Nurse on the Night Shift Did Not Notify

question 28

Multiple Choice

A charge nurse on the night shift did not notify the anesthesiologist regarding an emergency case. The manager investigated the matter and learned the charge nurse thought the primary care nurse would call the anesthesiologist. Which response by the manager would be most appropriate?

• A) "It is in your job description and your duty."
• B) "It is your responsibility. In the future, call anesthesia and transfer the call to the primary nurse."
• C) "It's not the surgery nurse's responsibility to call anesthesia!"
• D) "Why was this considered an emergency case?"

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Definitions:

Productivity

A measure of the efficiency of a person, machine, factory, system, etc., in converting inputs into useful outputs.

Quality

The degree to which a product, service, or process meets specified standards, satisfies customer expectations, or exhibits excellence.

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, through which an individual makes associations between certain behaviors and their consequences.

B.F. Skinner

An American psychologist known for his work on behaviorism and the development of the theory of operant conditioning.