Case 10.1​ ​

question 24

Multiple Choice

Case 10.1​
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Antonio's company has an employee orientation program;has an extensive employee performance review program;and encourages managers to praise,write letters of appreciation for jobs well done,and take the time to listen to their employees.Years ago,the company began a positive reinforcement program.Managers were initially reluctant to support the program because they expected employees to begin demanding pay raises.But the company kept working at it,and eventually the program was accepted.Then,in order to increase quality and productivity,assembly-line workers were paid based on piecework for each acceptable component that they built.When the incentive programs were first introduced,employees competed with each other,teamwork was destroyed,and interpersonal relations dropped to an all-time low.Now the incentive programs and other positive reinforcement programs seem to be working.However,due to cutbacks in management levels and increasing work demands,managers are finding it harder and harder to determine which employees most deserve recognition.
-Refer to Case 10.1.The continuing success of the positive reinforcement programs depends on the company's ability to overcome which barrier?

• A) ​Preoccupation with self
• B) ​The "Too Busy" Syndrome
• C) ​Misconceptions about positive reinforcement
• D) ​Failing to identify commendable actions

Recognize the impact of external environments and behavioral perspectives on human actions and experiences.

Acknowledge the ethical and practical implications of psychological research and therapy.

Understand the basic characteristics and classifications of bonds.

Comprehend the concept of yield to maturity and its calculation.

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Definitions:

Burnout

A state of physical, emotional, and mental exhaustion caused by prolonged stress, typically from the workplace.

Managerial Role

The specific functions and responsibilities assigned to managers within an organization to achieve its goals and objectives.

Job-related Stress

The experience of stress, pressure, or strain directly tied to one's employment responsibilities or work environment.

Dynamic

Characterized by continuous change, activity, or progress; often used to describe systems or processes that are in constant evolution.