In Resolving Channel Conflict,the Channel Manager Should

question 4

Multiple Choice

In resolving channel conflict,the channel manager should:

• A) Compromise only when the other party involved is a larger or more powerful firm.
• B) Leave it alone as it usually dissipates across time and interfering tends to make things worse.
• C) Consider a "peace conference" to jointly solve the problem.
• D) Use informal inquiries to determine the cause of the conflict.
• E) Consider using other providers to carry out channel tasks.

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Definitions:

Spontaneous Recovery

Refers to the reappearance of a previously extinguished response after a period of no exposure to the conditioned stimulus.

Latent Learning

The process of learning that occurs without any obvious reinforcement of the behavior or associations that are learned.

Unconditioned Stimulus

In classical conditioning, a stimulus that naturally triggers a response without any need for prior learning.

Conditioned Stimulus

A previously neutral stimulus that, after becoming associated with an unconditioned stimulus, elicits a conditioned response.