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Ploof Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:
On the Capacity Analysis report in time-driven activity-based costing, the "potential adjustment in the number of employees" would be closest to:
Selective Perception
Selective perception is the process by which individuals perceive what they want to in media messages while ignoring opposing viewpoints, based on their background, beliefs, and attitudes.
Response Characteristic
Features or aspects of an individual's reactions or responses to stimuli or situations, often studied in psychological assessments.
Distinctiveness
The quality of being distinguishable or markedly different from others, often leading to a sense of individuality.
Consistency
The degree to which a person or process reliably produces the same results over time.
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