__________ Means That Services Cannot Be Produced in Advance or in Anticipation

question 12

Multiple Choice

__________ means that services cannot be produced in advance or in anticipation of customer needs.

• A) Inseparability
• B) Intangibility
• C) Standardization
• D) Perishability
• E) Involvement

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Definitions:

Technological

Pertaining to technology, involving or employing technology in a product, service, or method of operation.

Commercial

Relating to business activities, transactions, or advertising intended to generate revenue.

Environmental Forces

External factors, including social, economic, technological, competitive, and regulatory forces, that can affect an organization's operations and business decisions.

Marketing Activities

Actions undertaken by a company to promote and sell its products or services, including advertising, sales promotions, and public relations.