The Problem of Standardizing Services Is Affected Mostly By

question 30

Multiple Choice

The problem of standardizing services is affected mostly by:

• A) The high costs involved.
• B) The diversity of services.
• C) The high degree of labor intensity.
• D) The perishability of services.
• E) Customer input.

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Definitions:

Volunteer Fire Departments

Firefighting organizations primarily made up of volunteers who provide emergency firefighting and rescue services to their communities.

Provision

The act of supplying or making available goods or services in the market.

Public Goods

Goods that are non-excludable and non-rivalrous, meaning they are available for everyone to consume without reducing the amount available for others.

Marginal Social Benefit

The additional benefit to society from the consumption of an additional unit of a good or service.