Technology Is Providing Faster and More Efficient Ways for Salespeople

question 3

Multiple Choice

Technology is providing faster and more efficient ways for salespeople to communicate with their customers. With respect to communication with their customers, whenever possible, salespeople should:

• A) Use e-mail because it is quick and can be read/sent anytime of the day or night.
• B) Use voice mail because most people are familiar with it.
• C) Use the web/internet because it provides 24 hour access.
• D) Use whatever communication method the customer prefers.
• E) Use the telephone because it is inexpensive and allows for two-way interaction.

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Definitions:

Nest

To nest in computing refers to placing one or more elements, such as commands or functions, inside another element of the same type, creating a hierarchy.

IF Functions

A logical function in spreadsheets that returns one value if a condition is true and another value if the condition is false.

Logic

The study of reasoning and argumentation, or a systematic method of arriving at a conclusion based on a set of premises.

Chart Tip

A brief explanatory note or data label that appears when a user hovers over or selects an element within a chart.