List the Seven Tactics Change Agents May Use in Dealing

question 27

Essay

List the seven tactics change agents may use in dealing with the resistance to change.

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Definitions:

Hypnosis

A social interaction in which one person (the hypnotist) suggests to another (the subject) that certain perceptions, feelings, thoughts, or behaviors will spontaneously occur.

False Memories

A psychological phenomenon where a person recalls something that did not happen or recalls it differently from the way it actually happened.

Proactive Interference

The tendency for previously learned information to interfere with the retention of new information.

Mnemonic Devices

Techniques a person can use to help them improve their ability to remember something.