Jennifer Worked in Retail Sales While Completing Her College Degree

question 118

Multiple Choice

Jennifer worked in retail sales while completing her college degree.After graduating, she took a job as a business-to-business salesperson.Which of the following is one of the changes she can expect?

• A) His new customers will be more likely to make a purchase.
• B) His new customers will be more dependent upon him for information.
• C) His new customers or more likely to have multiple buying influences.
• D) He is more likely to establish closer working relationships with this new customers.
• E) Both c and d are correct

---

Definitions:

Repeat Orders

Orders placed by customers for the same goods or services they have purchased previously, indicating satisfaction and ongoing demand.

Lag Indicator

A measurement indicating the results of actions already taken, reflecting outcomes from previous strategies or performance.

Customer Satisfaction Rating

A measure used to quantify the degree to which a customer is happy with a product, service, or experience.

Sales Growth

The percentage increase in sales over a specified period, indicating the performance and expansion of a company's sales activities.