In Order to Be an Effective Listener a Salesperson Must

question 60

Multiple Choice

In order to be an effective listener a salesperson must do which of the following?

• A) Pay attention
• B) Paraphrase and repeat
• C) Make no assumptions about what the buyer is saying
• D) Monitor the buyer's nonverbal language
• E) All the above are correct

---

Definitions:

Growth Motive

An intrinsic drive in individuals aiming for personal improvement, mastery of skills, and self-actualization.

Self-Direction

Self-direction refers to an individual's ability to set personal goals and make choices based on personal values and preferences, often associated with autonomy.

Achievement

The successful completion or attainment of an objective or goal through effort, skill, or courage.

Universal Values

Core principles that are recognized and upheld across different cultures and societies, representing fundamental beliefs and ideals.