Bob Is a Salesperson for CDE Inc

question 58

Multiple Choice

Bob is a salesperson for CDE Inc. and has just started a sales call with a prospect. The prospect wants to discuss something different than what Bob had on his agenda. Bob should:

• A) Be flexible and alter his agenda
• B) Immediately change the topic of the conversation back to what is on his agenda
• C) Ask to speak with someone else
• D) Remind the customer of his agenda and ask permission to "get back on task"
• E) End the sales call early

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Definitions:

Adrenal Glands

Small glands located above the kidneys that produce a variety of hormones including adrenaline and cortisol, which help control heart rate, blood pressure, and other important bodily functions.

Pituitary Glands

A small, pea-sized gland located at the base of the brain, crucial for regulating vital body hormones and functions.

Oxytocin

A hormone and neurotransmitter involved in childbirth and breast-feeding, also associated with behaviors such as bonding, trust, and empathy.

Pitocin

A synthetic form of oxytocin used medically to induce labor and control bleeding after childbirth.