"I'm Concerned That If We Ever Have Trouble with a Copier

question 97

True/False

"I'm concerned that if we ever have trouble with a copier we buy from your company, you won't service it in a timely fashion" is an example of a product objection.

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Definitions:

Agoraphobia

An anxiety disorder characterized by an intense fear of places or situations where escape might be difficult or help unavailable, often leading to avoidance of public places.

Stimulus Generalization

The process by which a conditioned response is triggered not only by the conditioned stimulus but also by stimuli that are similar to the conditioned stimulus.

Psychoanalytic

Psychoanalytic relates to a theory and method of therapy that emphasizes unconscious mental processes and childhood experiences in shaping behavior and personality.

Repressed Impulses

Desires or feelings that have been unconsciously excluded from conscious awareness.