Which of the Following Methods of Post-Sale Follow-Up Is Probably

question 106

Multiple Choice

Which of the following methods of post-sale follow-up is probably most effective?

• A) A personal visit
• B) Phone call
• C) E-mail
• D) Handwritten note
• E) Both a and b are correct

---

Definitions:

Sympathetic Relationship

A connection between individuals where one person empathetically understands and shares the feelings of another.

Counseling Process

A collaborative effort between the counselor and client that involves the assessment, diagnosis, and treatment of psychological issues.

Warmth

A positive emotional quality characterized by feelings of kindness, affection, and genuine interest towards others.

Atheoretical

Lacking a theoretical basis or not based on any system of beliefs or principles, especially in research or analysis.