"Moments of Truth" Are Important, but Do Not Have Any

question 7

True/False

"Moments of truth" are important, but do not have any long-term impact on the relationship between the buyer and the seller.

---

Definitions:

Personality Disorders

A group of mental disorders characterized by enduring maladaptive patterns of behavior, cognition, and inner experience, exhibited across many contexts and deviating markedly from those accepted by the individual's culture.

Histrionic

Pertaining to a personality pattern characterized by dramatic, attention-seeking, emotional, and erratic behavior.

Borderline

Often refers to Borderline Personality Disorder (BPD), which is a mental illness characterized by intense mood swings, impulsive behaviors, and difficult interpersonal relationships.

Impulsive Behaviour

Actions performed with little forethought or consideration of the consequences, often driven by immediate desires or emotional responses.