During the Process of Account Classification, It Is Not Uncommon

question 63

Multiple Choice

During the process of account classification, it is not uncommon for salespeople to find ________?

• A) 60 percent of their customers generate 30 percent of their sales potential.
• B) 20 percent of their customers generate 80 percent of their sale potential.
• C) 50 percent of their customers are high volume customers and 50 percent are low volume customers.
• D) Most accounts can be classified into one of two categories.
• E) Several accounts that generate little sales potential and even fewer that generate high sales potential.

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Definitions:

Supply Chain

The network of all entities involved in producing and delivering a product or service to the consumer, including raw material suppliers, manufacturers, and retailers.

Add Value

enhancing the worth of a product or service through additional features, improved quality, or enhanced delivery, making it more attractive to consumers.

Customer Service

Customer service encompasses the support and assistance companies offer to their customers before, during, and after a purchase to ensure a satisfying and helpful experience.

Distribution Network

A system of interconnected entities, including manufacturers, warehouses, and retailers, involved in delivering goods from production to the consumer.