Which of the Following Are the Two Qualities of Strong

question 57

Multiple Choice

Which of the following are the two qualities of strong attitudes that make them resistant to change?

• A) consistency and dissonance
• B) commitment and embeddedness
• C) inoculation and balance
• D) relatedness and complexity

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Definitions:

Customer Information Software

A type of software designed to manage and analyze data related to customers, often used to support sales, marketing, and customer service activities.

Inbound Calls

Calls received by a company or organization from outside, typically from customers or clients seeking assistance, information, or services.

Request For Proposal

A document that an organization posts to solicit proposals from potential vendors for a particular project or program, detailing project specifications and requirements.

Critical Training Needs

Essential areas or skills that require immediate attention and development to enhance an individual's or organization's performance.