Instead of Having One Worker Perform All Eight Steps to Process

question 76

Multiple Choice

Instead of having one worker perform all eight steps to process a customer,the erudite operations manager assigns each step to a different worker.In doing so,the operations manager has increased the

• A) number of phases.
• B) number of channels.
• C) arrival rate.
• D) interarrival rate.

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Definitions:

Leakages

In economics, it refers to the withdrawal of potential spending from the economy's circular flow, primarily through savings, taxes, and imports.

Household Production

The creation of goods and services by individuals or families within a home environment, not for formal market exchange.

Gross Domestic Product (GDP)

The complete market or financial worth of every finished good and service made within a nation's frontiers in a certain timeframe.

Consumer Price Index (CPI)

A metric that calculates the mean variation over time in the costs incurred by urban buyers for a selection of consumer products and services.