Which of the Following Statements About Total Quality Management Is

question 104

Multiple Choice

Which of the following statements about total quality management is FALSE?

• A) Total quality management involves all employees in an organization.
• B) The quality control department, not workers, has primary responsibility for quality reliability.
• C) Workers have the authority to stop a production line if they see quality problems.
• D) Quality reliability has a higher priority than does the level of output.

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Definitions:

Break-Even Point

the point at which total costs and total revenue are equal, meaning a business is neither making a profit nor taking a loss, serving as a critical financial analysis metric.

Direct Costs

Expenses that can be directly attributed to the production of specific goods or services, such as raw materials and labor.

Segmenting

The process of dividing a broader market into smaller, more defined categories of consumers who share similar characteristics or needs.

Territories

Territories are specific geographic areas assigned to a sales representative or team to manage and sell products or services.