The CEO of Star Group Is Implementing Changes to the Company

question 117

Multiple Choice

The CEO of Star Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the change and its logic.

• A) learn from; harmonize
• B) educate; minimize
• C) educate; communicate
• D) vaguely communicate to; not mention
• E) freeze; refreeze

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Definitions:

Indirect Labor

Wages paid to employees who are not directly involved in producing goods or providing services, such as maintenance and supervisory staff.

Activity Pools

In cost accounting, groups of tasks that have a similar cost driver in activity-based costing, helping allocate overhead costs more accurately.

Activity Rates

Metrics used in activity-based costing to allocate costs to products or services, based on activities that drive costs instead of traditional cost drivers like direct labor hours.

Factory Overhead Budget

A factory overhead budget estimates the total costs of all indirect manufacturing expenses expected during a specific period.