The CEO of Star Group Is Implementing Changes to the Company

question 117

Multiple Choice

The CEO of Star Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the change and its logic.

• A) learn from; harmonize
• B) educate; minimize
• C) educate; communicate
• D) vaguely communicate to; not mention
• E) freeze; refreeze

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Definitions:

Asset Account

An Asset Account is a financial record that tracks the value of a company’s tangible and intangible properties, like buildings, cash, or intellectual property.

Revenue Account

An account that tracks the income generated by a business from its normal operations.

Expense Account

An account used to track money spent or costs incurred in the operation of a business, helping in understanding and managing expenses.

Interest Payable

A liability account showing the amount of interest expense that has been incurred but not yet paid.