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Refer to the passage below to answer the questions that follow.
Dell Computers dramatically increased its consumer advertising,resulting in Dell becoming the top-selling personal computer brand.Consumers could purchase a Dell computer only directly from Dell,either by calling the toll-free number or visiting Dell's website.One of Dell's popular television commercials included Steve,a young man who would usually say,"Dude,you're gettin' a Dell." Audiences really liked Steve and the ads he appeared in,and in fact,that's when Dell's sales started to skyrocket.However,Dell has stopped that campaign and has moved on to others.
-Dell uses a combination of media,one of which is direct mail.How can Dell evaluate the efficiency and effectiveness of the direct-mail ads?


Definitions:

Obsessive-Compulsive Disorder

is a mental health disorder characterized by recurring, unwanted thoughts (obsessions) and repetitive behaviors (compulsions) that the sufferer feels driven to perform.

Dopamine

A neurotransmitter involved in many functions, including reward and pleasure, motor control, and the regulation of mood, with significant roles in behavior and cognition.

Phobic Responses

Excessive and irrational fear reactions to a specific object or situation, significantly impacting an individual's daily life.

Classical Conditioning

The phenomenon of learning via repeated combinations of two stimuli, causing a response that was first caused by the second stimulus to end up being caused by the first stimulus.

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