Which of the Following Benefits with Respect to a Customer's

question 11

Multiple Choice

Which of the following benefits with respect to a customer's service needs and expectations must a business consider to determine if a channel system is viable?

• A)product quality
• B)product assortment
• C)availability/delivery
• D)product form
• E)image benefits

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Definitions:

Technical Skills

refer to the abilities and knowledge needed to perform specific tasks, often involving mechanical, informational, or scientific tasks.

Organisation

An entity comprising multiple people, such as a corporation or government, structured to achieve a collective goal or set of objectives.

Manager

An individual responsible for controlling or administering an organization or group of staff, making decisions on planning, organizing, leading, and controlling.

Management Functions

The basic roles that managers perform in an organization, traditionally classified as planning, organizing, leading, and controlling.