A Channel System That Accommodates the Customers' Credit Needs,terms of Payment,warranty

question 25

Multiple Choice

A channel system that accommodates the customers' credit needs,terms of payment,warranty needs,desire for delivery at no charge,and easy return of faulty products is satisfying the quality of ________.

• A)transaction services
• B)after-sale services
• C)availability/delivery
• D)product form
• E)product assortment

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Definitions:

Holder in Due Course

A legal term describing a party who has acquired a negotiable instrument in good-faith and for value, and thus has certain rights above the original payee, especially in terms of enforcing payment.

Fair Value

An estimate of the market value of an asset, determined by mutual agreement between a willing buyer and seller, each possessing adequate information.

Good Faith

Acting with honesty and without the intention to defraud or to seek an unfair advantage.

Without Alteration

A term referring to maintaining the original state or condition of something without any changes or modifications.