The Ultimate Goal of a Customer Relationship Management Is to Build

question 35

True/False

The ultimate goal of a customer relationship management is to build one-on-one customized relationships between a business and individual customers.

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Definitions:

Incremental Cash Inflow

Additional cash received as a result of undertaking an investment or project.

Net 30 Credit Policy

A payment term that indicates that the payment for goods or services is due 30 days from the invoice date.

Monthly Interest Rate

The interest rate applied to a loan or debt for a one-month period.