Which of the Following Is True Regarding Lead Users

question 47

Multiple Choice

Which of the following is true regarding lead users?

• A)They are customers who are unwilling to purchase products that do not provide a complete customer solution.
• B)They are users who wait to see whether the product or service will deliver meaningful benefits.
• C)They are skilled users who extend the boundaries of a product's application to achieve a more desired customer solution.
• D)They are skeptical customers who are unwilling to purchase a product unless they are assured of meaningful benefits associated with using the product.
• E)They are the last customers to adopt a new product or service.

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Definitions:

Mechanistic Structures

Organizational design frameworks characterized by hierarchical management, clear divisions of labor, and a high degree of formalization and centralization.

Formalized

The process or state of making something official, structured, and systematic through established procedures and protocols.

Decentralized

The distribution of decision-making powers and operations among various levels within an organization or system.

Formalized Organizations

Organizations characterized by established procedures and rules, clear hierarchies, and well-defined roles and responsibilities.