The Whole Purpose of ________ Market Metrics Is to Track

question 29

Multiple Choice

The whole purpose of ________ market metrics is to track customer perceptions and attitudes that precede changes in customer behavior and a business's financial performance.

• A)financial
• B)static
• C)competitiveness
• D)forward-looking
• E)backward-looking

Understand the use of the balanced scorecard in measuring financial and nonfinancial performance.

Understand how to allocate service department expenses proportionally.

Analyze the impact on net income of operating or discontinuing a division.

Match financial terms with their definitions regarding profitability and asset utilization metrics.

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Definitions:

Somatic Nervous

A component of the peripheral nervous system that controls voluntary movements of the body and transmits sensory and motor information to and from the central nervous system.

Peripheral Nervous

Part of the nervous system consisting of the nerves and ganglia outside of the brain and spinal cord, responsible for connecting the CNS to limbs and organs.

Organized Network

A structured system of interconnected individuals or entities that share information or work towards common goals.

Nervous System

The network of nerve cells and fibers that transmits nerve impulses between parts of the body, overseeing both voluntary actions and automatic functions.