Which of the Following Is True of Backward-Looking Market Metrics

question 5

Multiple Choice

Which of the following is true of backward-looking market metrics?

• A)They are applied simultaneously with financial performance metrics,normally at the end of a reporting period.
• B)They include relative product and service quality.
• C)Their purpose is to track customer perceptions and attitudes that precede actual changes in customer behavior.
• D)They are the indicators of future financial performance.
• E)The absence of these metrics can result in customer-dissatisfaction problems being undetected.

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Definitions:

Par Value

The face value of a bond or stock, representing the amount that will be returned to the investor at maturity or the nominal value of a share.

Capital Gains Yield

The percentage change in the price of an investment over a specified period, not accounting for dividends or other earnings.

Yield to Call

The return an investor would receive if a callable bond is held until the issuer exercises the call option.

Par Value

The nominal or face value of a bond, share of stock, or coupon as stated by the issuer.