What Change in Customer Retention Results from an Increase from 5

question 50

Multiple Choice

What change in customer retention results from an increase from 5 to 10 years of an average customer life?

• A)a decrease of 5%
• B)an increase of 5 %
• C)an increase of 10%
• D)a decrease of 10%
• E)the value remains the same

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Definitions:

Acceptance

In contract law, the agreement by a party to the terms of an offer, forming a contract.

Capacity

In legal terms, the ability to understand the nature and effects of one's actions, specifically in forming contracts or executing wills.

Assignable

Refers to the capability of transferring rights or interests in a contract or financial instrument to another party.

Revoked

The act of officially canceling or rescinding a legal right, license, permission, or privilege.